Australian-based
Clinicians
AHPRA
Registered
1 million
Consultations
My Clinic
Care without compromise
My Clinic works the way healthcare should. Expert, personalised healthcare for every stage of life delivered simply, discreetly, and on your terms.
Access trusted AHPRA-Registered Clincians, personalised treatment, and ongoing support all in one place.
Bulk Billing and Medicare Rebates are available to eligible patients, please discuss this with your clinician to understand eligibility.
Join the tens of thousands of Australians who have chosen
My Clinic for help with treatments...
Simply choose a treatment option below to get started. Talk with an AHPRA-Registered Clinician from anywhere in Australia.
About us
Why choose My Clinic
My Clinic offers simple, online access to care from hormonal health and weight loss support to everyday consults and medical certificates.
We combine clinical expertise with personalised support, so you can feel informed, in control, and confident in your health.
How does My Clinic work?
Talk with an AHPRA-registered doctor or nurse practitioner from anywhere in Australia via phone or secure video telehealth. From general check-ups for adults and children to mental health support and more, our service covers a wide range of medical needs and is accessible in just a few easy steps.
Connect to a clinician
Get a call-back via phone from our AHPRA-Registered Clinicians to review your information. Quick and simple.
We’re here to listen
We only ask what’s needed for your care, and your information is always secure and confidential.
Convenient service
You will get your scripts via SMS, med certs via email and we can deliver your meds to your door, usually within an hour or two.
Safe & secure payment
Enter your payment details – safe and secure. No payments will be taken until the end of the consult.
At My Clinic, we provide expert care that’s simple, supportive, and built to improve how you feel every day.
First time using this service and my experience was amazing. So simple and stress-free. I will definitely be recommending My Clinic to family & friends.
Claire 43
Excellent service and great advice. Would definitely recommend My Clinic to my friends and family.
Bree 31
Founded by a clinician, My Clinic puts health outcomes before profit combining experts who listen with the latest evidence to support you every step of the way.
Expert care, online
Consult with Australian-based clinicians experienced in a wide range of health concernswherever you are.
Tailored treatment
Evidence-based care, thoughtfully designed around your individual needs.
Continuity
of care
From prescriptions to ongoing support, everything you need in one seamless experience.
How do I attend my appointment?
All our consultations are conducted via telehealth phone calls.
At the time of your appointment, our practitioner will contact you using a number from a non-caller ID. Please ensure that you don’t block private numbers so you can receive the call, prior to the appointment.
How long are the wait times for a telehealth appointment?
We generally have appointments available within 15 minutes*
*Subject to availability. Our Nurse Practitioners are available 8am-9pm AEST week days, 8am-6pm weekends. Average response time via a follow-up consult is within 2 hours after request is submitted. Submissions after hours will be reviewed the following day.
How can a clinician help me?
Nurse practitioners have the skills, knowledge, expertise and legal authority to provide
preventative care as well as diagnose and treat people of all ages with acute and chronic health conditions.
Can I change or cancel my appointment?
Our services are in high demand, so in fairness to other patients who require help, we require a minimum of 1 business day’s notice to cancel or reschedule your appointment,
If you fail to cancel or reschedule your appointment within this time frame, OR fail to attend your appointment, a late notice fee will be deducted from your account.
Our cancellation fee depends on the length the appointment time booked according to our billing schedule. This will equate to the fee for your allotted time slot.
Thank you for your understanding.
Can I claim through Medicare?
With the changes made by the Federal Government that took effect from November 1, 2025 you are no longer able to claim a Medicare rebate on your appointment unless you fall under certain criteria.
We encourage you to discuss this with your Doctor or Nurse Practitioner to understand if you are eligible.